I do like 2400 and I am happy that I live here. It is the best place to live in West Campus. I would recommend it for undergrad students because it is close to campus.
The experience here is great because of the people working for the complex and the residents who live in it. We also get great service and are able to enjoy our home!
living at 2400 has been great, the rooms are super nice and the front desk is good about notifying residents about packages. I wish maintenance was available on weekends though
I have been very happy with my experience so far and highly recommend to all my friends. People often ask me how i like it, and I always tell them i love it and that it is so convenient to campus.
2400 is a great place to live because utilities are included in rent. Also the placement of the apartment is perfect. School is close by and there are plenty of close by places for food & has.
I couldn't have asked for a better place to call home my first year in Austin! The atmosphere is modern yet homey, the people are great and maintenance is great!
I love the amenities of the apartment and view of the tower can't be beaten however we need more elevators because I'm tired of waiting 5 to 10 minutes for each ride.
The building is extremely nice and so close to campus! The staff is always kind and helpful. Maintenance is quick to arrive and gets the job done. A great place to live!
Living here is great, there is a refrigerator and a microwave that work well. The shower gets ht pretty fast, which i can appreciate. 10/10 would live here again.
I love living here at 2400 Nueces. There always seems to be a clean and fun atmosphere. I have made lifelong friends with my roommates. Definitely recommend
I love the facilities at 2400. The pool is very nice. I love studying in the study rooms with a nice open view of the tower with all of the windows.
Great overall, the guide channel on TV is so slow though. The pool is awesome and the room views are awesome. Havenâ€™t had any issues with washer and dryer which is spectacular
I love the location and amenities offered. I am bothered with the lack of service elevator working and the idea I had to resign my lease so early for an entire year ahead.
I love living at 2400 Nueces. It is a perfect location for people that attend the University of Texas at Austin. The only thing I have to say that reflects semi poorly about the complex is that the elevators can take forever.
I love the atmosphere and cleanliness of the apartment as a whole! The staff is so friendly and maintenance response time is so quick. I highly recommend 2400 Nueces to everyone!
Good experience. The location is in the right spot, very close to campus. Maintenance is great but rooms are small and the apartment is overpriced.
Expensive but the place could be a lot larger for the price. Everyone is nice and quite which is rare in West campus. They also have free coffee and snacks downstairs.
sometimes loud at night and my fob never works. 14th floor has a good view but the elevators take forever so I would recommend a lower floor
Living at 2400 Nueces is a great experience. I love the facilityand all the different amenities they offer. Itâ€™s very close to campus so I have no problem when running late to class.
I love this area and the amenities Iï¸t has but the elevators are a huge hassle. Honestly if those were in better shape (including the service elevator) living here would be 5 starts!
I love my neighbors and the quality of my apartment. However, I did not give 5 stars due to the elevator situation. The service elevator near my room has be broken for a month which is unacceptable.
Amazing! I really enjoyed this complex and the staff was amazing! This was one of the best places to live in Austin hands down. Great facility.
Amazing living experience. I love all of the perks we get. Staff is also very responsive and friendly. I love living here and being so close to campus
I like how they always get back to you as soon as I make contact. Also staff are always friendly. Community is overall very clean and wonderful to live.
Overall great experience. Amenities are great even if everything is always breaking down all the time, like the elevators. Located in an ideal spot in west campus.
I love living here! It has a great location to the UT campus. I can get to class from my apartment quickly. The building is always clean and well kept.
I love living here. I have a pool side balcony view on the the 12th floor and I couldnâ€™t have made a better choice for a apartment complex. The people are ALWAYS friendly, and the staff is ALWAYS there to help. The elevators are frustrating but I realize that isnâ€™t there fault!
Love it here it is so awesome all my friends live here Craig at the front desk is such a homie I just wish the coffee was filled more often but other than that it's Gucci
2400 is a great community. I find the various incredible and useful services very useful and incredible in various ways. Additionally, there are various ways that make 2400 incredible and useful.
Great amenities and staff. Very clean with a good view and appliances included. I like the beds and furniture that is given. Good residence surprises like food.
Rooms allow a lot of natural lighting. Also has a great view of campus and the tower. The building in secure with fob access. We have a 24 hour desk as well which is nice.
2400 is a good place to live. Itâ€™s quiet and clean. The only complaint I have is the elevators break down frequently. As a resident who lives on the 16th floor, this can be difficukt to deal with.
Love 2400! The elevators are just show and minor mistakes in my room such as the toilet paper rack is side ways. The staff is very nice and helpful
I don't like the parking situation. People park in spaces where they're not allowed, and the facility does not enforce parking rules. For example, there are designated spots for hybrid and electric vehicles and people without those park there and 2400 doesn't do anything.
I love 2400! The facilities are great and I love taking advantage of the fitness room! The staff here are also always helpful and polite; one of the front desk employees even helped me carry up boxes to my room once when my hands were full it was so nice.
Only complaint is that the service elevator never works. I love all the amenities and the trash collection is very convenient. I also like how we get free coffee and breakfast on wednesdays!
I really like all the amenities 2400 provides from the pool to the fitness room overlooking the tower. My room is wonderful snd management has been very receptive to my requests. My only complaint is the elevators that are consisteny broken! I wish 2400 would repair/replace them once and for all so they donâ€™t require fixing every day.
2400 has a great community, positive atmosphere, and great views of tower/capitol/downtown. The staff is super friendly and helpful. The only negative is the appliances are not very good such as really low water pressure and dish water cleans dishes semi-well.
Mary E H.
Living at 2400 has been a great experience. The front desk people are great, the building is clean, and easily accessible. If I had the choice, I would live here again.
I enjoy getting notified when my packages have arrived in the mail. Also when I file a maintenance request they are fast and responsive about fixing the issue.
I love it. Staff is great. Room is very spacious. Amenditites are great. Parking garage is great. Great community and coffee downstairs every morning makes my day.
I love it, its been a blast living here with all my friends. The amenities are amazing and the location on campus is hard to beat. My favorite place i've lived in Austin so far for sure!
Great, except the serivce elevator tends to go out all the time. Maybe need to put mirrors in the parking garage to see if cars are coming around the corner.
great place to live! front desk is always helpful, rooms are awesome. the pool is always clean so thatâ€™s a huge plus too. also the location is amazing
I love living here! The staff is super helpful and always friendly and the apartment building is always really clean. I have no complaints about the apartment its self.
My apartment community is amazing. Although home is hours away, the aparentment community makes 2400 Nueces as if I never left home to attend UT.
apartment is great. amenities are awesome. staff is super friendly and helpful. very clean, I couldn't imagine living anywhere else. great decision to live at 2400
I love living here! The amenities are so nice and the location is perfect! It feels so homey! The complex is kept so nice and clean. I am definitely glad that I chose to live here!
Employees are very respectful and friendly towards every resident at 2400. The only downside is that the service elevator never works when you need it to.
I love how the apartment is modern, clean, and comfortable to live in. I also like that amenities are included rent so I do not have to worry about them.
I love living here at 2400 Nueces. All my needs are met here from needing a balcony to being close to campus. All the amenities are also a nice touch.
Very poor maintenance requests. Lobby smells. Friendly desk staff though they use the conference room and don't publicize how anyone else can use it to study.
Pretty facility, sometimes poor management or maintenance attendance. Took a long time for a cabinet to be fixed when submitted request immediately upon move in
The people at the front desk are always friendly and helpful. I love all of the extra things they do for their residents like waffle Wednesday.
2400 Nueces has great rooms, is not too noisy, and is really great community to live in in Austin. It is also the ideal location for a quick walk to campus.
My apartment is really nice, but the staff are terrible, especially when it comes to mail. The elevators are really slow. Also, it is super expensive.
Living here has been a lot safer and better in general from my past experiences in West Campus. I wish I knew about this place when I was a freshman!
I really like living here but the elevator by my room is always broken and the wifi is often extremely slow which can make it hard to do homework.
Really great staff and community! Staff is always super helpful. Beautiful apartments with great views. I love the head to toe windows! I love living here !
The cleanliness and conditions of the room are great. The only thing that has been frustrating is the time it takes for maintenance to respond to work orders. But I do understand that there are many residents here and they are doing the best they can do
Living here has been a great experience! Perfect location as well as very nice amenities, and a very nice staff. Only downfall is elevators are often slow.
The location of the apartments makes it easy to walk to class. I love the free coffee bar downstairs and the conference room is great to study in.
i quite enjoy living here. one of the treadmills is broken which is annoying. also i live on sixth floor by courtyard (not pool) and there is always a very bright light on at night outside. whats up with that
I really like how attentive and quickly the management responds. However, I'm in a 2x2 doubled-up and the room is a bit cramped. The modern theme of the room makes up for it though
2400 is a great place to live, considering the area it has surrounding it. A walk to campus is about 5 minutes and there are plenty of food stores & convenient stores around. The only issue I would complain about is the maintenance issues, considering the elevators & also the time it would take to hear back from the staff via email.
I have really enjoyed the girls I was paired with and I love the location of the apartments. The rent is very expensive which stresses me out but it's worth it for the location and size of my townhome.
I've had a great experience living in 2400. My best friend and I actually just renewed our apartment for next year and we couldn't be more excited
I love my home. It's nice. But very expensive. Wish that the elevators worked though. Nice view and close to campus. Short walk to tower and Starbucks.
Overall an amazing place to live. The area is great and I love the proximity to campus. Elevator maintenance could be better but it's not really a problem.
I feel very safe here. I love how clean it is. The workers at the front desk are very kind. Anytime there's a maintenance problem it's a quick fix!
Great location close to campus, many great amenities, super helpful staff, and a very prompt + efficient maintenance crew. Very positive living experience!
Julia E D.
The employees are very attentive and fast at responding to me! I am very pleased with the over all experience here. My apartment is great and the garage also has a wide enough space for bigger cars.
Overall it's been a pleasant experience. The only real issue would be the elevators.They are always broken so you have to wait forever to get on one and then they're super packed and hot.
The location is very nice and close to campus. The staff are welcoming and have events every so often like free waffles or donuts that are really cool. The only thing is sometimes the elevators take a really long time and at least one seems to always be under maintenance.
I really like 2400. I find the location to be super convenient. The only things I struggle with is the elevators and the trash policy. The elevators take forever and the trash pickup policy is a little unclear. Overall would recommend.
Great! Elevators are a little slow but that's only when one is broken which isn't that often honestly. the front desk staff is so nice and always very helpful!
It's a great location with great amenities. I have just been frequently disappointed by the elevators and printers so far. They always seem to be broken. When I moved into the community I had old spiderwebs in various places of my unit which I found strange. Not to mention I can't reach the fan strings so I'm stuck on one level forever.
I am glad I chose 2400 Nueces to be my home during my first year at UT! It's close to camps, clean, spacious, and the staff is very friendly
I love how clean the apartment is and how friendly the comunity is. In addition it's such a quiet place to live and so close to campus! I want to live here next year
2400 Nieces has been awesome about making us feel welcome to the big city with such awesome events and gifts like waffles on Wednesdays and yoga by the pool!
Everything is really nice and all the staff is friendly. All the different facilities make it so easy to do everything you need in one building. The only hard thing to deal with are the elevators!
Move in, I felt, was super disorganized. They should have had dollies for us to use. Also the elevator in the back, the service elevator, was out the entire day. However, ever since, maintenance has been good. The front desk staf is not very personable and they are always talking to their friends down there.
I currently live at 2400 Nueces in Austin, Texas with 3 of my good friends. I love my apartment because it is very spacious and bright! The staff is also very attentive.
I have loved being a resident here so far, and I love being so close to campus. My biggest complaint is that the elevators stop working frequently.
Convenient place in west campus, though i wish it could be a little closer to campus. The building is great and the community is nice. I like it here and the rooms are very nice as well.
I love 2400 and living here. The only things I wish were improved upon were the elevators efficiency and making sure they all work regularly. And also computers in the lab working with the printer because a lot of times something is wrong. But overall this place is awesome!!!
Better elevators & later hours to pick up packages. Need a laundry service available for purchase as well as having a cleaning service for purchase
I have enjoyed living in 2400 Nueces so far! I have a SMART Housing unit and really enjoy the space itself. I wish 2400 would have had an event to introduce residents to each other and the complex better, but other than that it's been a beautiful place to live!
2400 is a very nice place to live but very slow in fulfilling maintenance orders. The 6th and 14th floor have high ceilings which makes the apartments look much more spacious. The location is also in perfect proximity to campus, while still being apart of west campus life. The amenities are also a bonus.
Very clean and easily accessible. Elevators take a while due to the amount of residents, but that's really the only problem I've had! I love the trash service- super conveient
Good amenities. Hard to get to people on your floor unless you already know them. Elevators can be a little slow sometimes but not bad. People who work here are very nice and helpful.
nice but prices are inflated, was much more affordable two years ago. Needs better management, maintenance is slow. Too many dogs for a place that claims no pets
I like the people I've met in the apartment complex and appreciate the mail being delivered straight to my door. Maintenance requests are also filled quickly.
Poor job communicating about issues in building. Elevators are horrible. Great amenities and residents though. I have lived here for two years and they are constantly doing maintenance in our rooms, but the front desk staff is very friendly and helpful. I like that there is always security there.
Great! Thank you for letting us know and keeping us up to date with emails about the complex and making sure the place is looking awesome!!!
Great service. Management responds quickly to requests. The only thing that sucks is when the elevators are broken down and how slowly they go.
The maintenance crew needs to be more efficient. For example, the internet keeps messing up and unfortunately the front desk keeps saying that this is not their problem.
2400 Nueces offers the optimal location, great amenities, and comparably nice apartments. However, it definitely isn't worth the price. The elevators are constantly broken, people leave the hallways and elevators messy during the weekends, and the bathroom floors are just so ugly. I live in a 2x2 and pay $1210/month. This price does include all the amenities and all, but still not sure if it's worth it.
Overall my experience has been good. I think the only things that need improving are maintenance and cleaning. I don't quite understand the trash and recycling system, and I wish recycling was easier and more encouraged around the building.
It's a great place to live with great amenities and a great location, it just seems like there is always something broken or being worked on.
The building overall is good. The apartment is spacious, the appliances and fixtures work as they should. However, it is a little too pricy for the quality and the elevators constantly seem to be broken.
Overall good. Came into my apartment today with a letter saying they would be coming in today that I never received the day before so that was unexpected.
I have lived in 2400 nueces for 2 years and have had a great experience.
It is clean, safe and great location. I cannot hear any noise in the hallway or other apartments.
Love 2400 Nueces! The facility is really nice and well located, and the staff is usually very helpful. Planning to live here again next year.
Safe, only issue is the elevators that seem to break down and takes a long time to fix. Other than that it's very safe and I've never had any issues staff is attentive
The building is nice, front desk staff are friendly, and maintenance are quick and friendly. However, the elevators are broken ALL the time and we are never informed on which ones are working or when they will be fixed.
Pretty good. The elevators suck but the stuff is pretty nice I guess. Maintainers should do something about the elevators. Other that that I like the pool.
Fix the elevatora and make aure all of the computers work with the printer. Currently, only one of the maxs will connect and print. The rest do not connect and it makes it very difficult.
Elevators have been a problem - both the front and the service elevator. Also, the room flooding this year was a pain. Overall, it's a good complex but wasn't built too great.
Everything is wonderful except elevator unknowns and trash pickup is spotty! I have referred all of my friends to live at 2400 and most of them are going to!
Great place to live with awesome amenities and proximity to campus. However, recently there has been a lot of issues with the elevators and printing in the computer lab.
I love everything about 2400 Nueces except for the fact the elevators are often not working. A lot of people live here, and only one elevator isn't enough for us all. Other than that, the place is very beautiful, the amenities are wonderful, and the location is great for a UT student.
The facility is nice, the amenities are great, and the staff is excellent. The loss of the star comes from small spaces, maintenance issues, and noise. However, it is a prime location and a good experience overall.
Great. Fast when I request repairs and security is fantastic. Only issue I have is with the elevators. They are always so slow and one is always broken.
Great! Maintenance does a great job and is very timely. Apartment is clean and very organized. Coffee is perfect in the morning and I enjoy how they constantly have it!
Service like no other, I love the vibe , the people, and and how well organized 2400 is. The pool area is always clean, as well as the gym! I enjoy living here so so much!
Everything is always very clean and my maintenance requests are responded to quickly, but the front desk has misplaced my packages multiple times. They also have mistakenly charged me or my roommate multiple times.
I've enjoyed living here. The staff are pretty good and are generally really nice. Some facilities could use better maintenance, especially the fitness room. The lobby and other community spaces are clean, but the grills should be cleaned at least once every couple months. Besides that, the maintainable and cleaning staff are really amazing. And I also really like the text notifications for packages.
Facilities are nice, but not well maintained. Elevators are constantly down, rooms flooded, work being done in apartments, packages lost, etc
Noise level is bad, thin walls, bad lighting, and a lot of things break down. However Maintainence is friendly and quick, and rooms are very spacious. Very good location, and close to campus. Apartments are well kept and managed.
All of the sprinkler stuff was a pain but the maintenance crew is good and the office people are usually helpful. The gym could use more equipment.
Great location. Rules often not enforced (quiet hours, dogs, trash in hallways). Maintenance issues are recurring and frustrating. I live on the 15th floor and don't want to take the stairs when the elevators are broken. It feels as if the elevators break more than they should. I do like the security of the building and the amenities. Management better than most buildings in West Campus.
Gym remains relatively small, but has adequate equipment. Staff at the front desk are friendly. Additionally, emails are sent out right away when elevators or the wifi is down.
pretty good place to live except for all of the pipe issues and repairs...the people who work here are nice and usually students as well. They answer your questions fairly. quick.
Everything is good for the most part. The trash and maintenance works really well. I wish the elevators were a bit more reliable and I wish the car readers worked more quickly
Conveniently located at 24th and Nueces, 2400 Nueces is the ideal spot for someone who wants to be near campus. The amenities and views are what initially attracted me, but the community and staff is why i've stayed.
I love the location of the apartment complex to the school and to all areas around west campus. It is very east to head to school or pick up lunch.
apartment has okay management but very nice amenities like a work out room, pool, hot tub, study room, conference room, printer access, several vending machines.
I love living here, the only thing is, I would love for recycling to be a bit more accessible. There isn't a way to tell the bins apart downstairs and that makes it so much more difficult.
The rooms are super nice and I have a fantastic view. The location is perfect for walking to class. However, the sprinkler system ordeal was off putting and irritating. That should have been taken care of years ago.
I love this building! 2400 Nueces is new. It's also well designed. 2400 is located in a very very convenient location. I have lived in this building for three years and am a huge fan!
2400 Nueces is a great location for any UT student - there are many restaurants nearby and I'm close to all of my classes! The apartment is very clean and the staff is very respectful.
Horrible maintenance experience. Everyone on my floor had things missing from their apartments an mine was left a mess after the construction.
Great maintenance and amenities; super quick with maintenance requests; mail is also secure and very easy to pick up; elevators are a little slow something
I really like living here because the location is really nice and also the management is really flexible. The place is kept up I just wish the elevators would work.
I love living at 2400 Nueces!! I can't say that I have any complaints at the moment!! Great staff, great rooms, great services!! I would def recommend.
Great amenities, beautiful complex. However, often very dirty... This is because of tenants and not staff. There is often garbage in the hallways, especially because of the Valet Trash System. People do not pay attention to the rules about hours.
My experience at 2400 Nueces has been excellent. The staff is always very nice and helpful, the amenities are great, and the location and closeness to campus makes it an amazing place to live in West Campus. I feel safe living here.
Some maintenance problems and party noises on occasions. However, staff responds quickly to call and is very helpful. Good neighborhood and convenient location.
So far 2400 Nueces has been great. With everyone getting packages for school, I've been impressed by the organization. Everything is clean and, other than elevator sometimes not functioning, the building is well maintained.
I moved in this semester, and so far so good! The front desk has been very helpful and I've had quick responses with maintenance and mail services.
y'all are doing well.... the only complaint is that y'all do not have a recycle option in the trash room... it is hard to carry boxes down 15 floors, even if on the elevator
this is great y'all are great great way to get involved and earn points great date eight mate late ate kate knight like mike bike kite lite bite
I really enjoy living at 2400 Nueces. The apartment is very nice as is the staff. It feels like a resort, which is awesome. It is the best apartment I have ever lived in at UT!
The apartment complex is great as well as all the amenities that come with 2400. Great location - it is very close to class. Love how packages are managed by the staff - very safe way to ensure my packages don't get stolen like they did at my old place!
it's a great place to live with a great location and great staff. however when there is a serious issue, it is extremely frustrating to have to deal with someone your age to get it fixed. need more adult staff present
Everything is great, I love living here. Everyone is very friendly, and the amenities I have are unreal. Thanks for being such a great place to live.
This community has been great. It really is one of the best communities I have been a part of. The service is high quality and the neighbors are friendly.
Nice amenities and good service throughout the community, I'm constantly worried about the flooding that has been happening though, so hopefully no more floods occur!
The experience has been good. There have been a few inconveniences with the sprinkler system (ex. floods), but 2400 Nueces has treated us well for this bad experience.
Great living but constant construction or maintenance. Great apartments ith minimal problems. Great location very close to campus. Elevators can be slow sometimes
Love everything about living here, such a great place to live! Would definitely recommend to all of my friends whenever possible. Thanks for having such a cool community!
Great place to live with tons of amenities included. Great location in West Campus; walking distance from UT campus. Would be nicer if stairs were more accessible to get into the apartment!
Great apartment! Nice view and nice services! Valet trashing service is the most favorite part and all crews who work 2400 Nueces have passion to help us.
I think over all 2400 Nueces is a great place to live, they accommodate their residents and although it's pricy it's still the best place to live in West Campus.
I really like the surprise goodies and food y'all put out for events! The elevators are down often, but besides that, good. Maintenance is really good with coming fast.
I love living here! it is really efficient and functional :)! I love how everything is nearby! I've been living here for 2 years and I'm staying more :D
The management staff at 2400 Nueces is very professional and always willing to help residents. I've never had a problem with the facilities or staff since I have lived here.
I love living here, but the work on the rooms was a pain. I do think the compensation was accurate and okay. I was concerened about the flooding. I wish we could choose to keep our rooms unlocked in order to not always use key fobs.
I have lived here for three years. The first two were great but recently I have been having issues with management regarding the construction being in our room for a ridiculous amount of time and our dishwasher always being broken. Management does a poor job of communicating with residents.
Just logged in for the first time today and I think that this idea is really interesting! So far it has been easy to use and I can't wait to start earning rewards. I like the companies that I can claim rewards for, but I wish there were more options.
I'd like management to keep residents better informed about issues that happen at the building, like when the fire alarm goes off or someone's apartment floods, I'd like to know what happened and what was done about it in a timely manner
I enjoy the great amenities that 2400 has to offer. The hottub and pool are a very generous size. The trash services also make living at the complex so convienent!
Need to do something about the workers taking up the elevators. Have been late to class too many times because of them. Maybe only let them use side elevator.
Besides the multiple flooding issues due to pipes this year, the complex has been great to live in! Location and amenities are fantastic. Management is good.
Great place to live. Close to campus. Great living community. Great accommodations. The owners are always trying to make the building the best it can be which is very refreshing
Y'all are doing good, this seems like a fun and rewarding way to stay connected with the community. I'm digging the amazon gift cards as rewards.
Front desk is really helpful and I really like the package system other than its speed. The pacakages sometimes take days to be registered and for me to get a message. The elevators need to be cleaned more often.
I love living here! I would stay here forever if I could. Such beautiful and well-kept amenities. And the view is beautiful from every side of the building. Really wonderful place
Living here is overall very good. The place is clean and seems very secure. However, the construction with the sprinklers have been going on in my apartment for over two weeks when they said it would be done in about a week.
This is a great place to live! I've been extremely pleased with the staff and my experience thus far. I would highly recommend this place to my friends.
Aside from a pretty intrusive construction period overall, satisfied with living conditions. Staff is helpful and desk always has someone ready to assist. Apartment has great location but feels old; ceiling looks like trash wherever you go and things are constantly not working. Cricket infestation wasn't as bad this semester but that's no fault of the apartment's.
this is absolutely great! giving back to the residents in this way would definitely increase brand loyalty. I can say that I am really proud of being nueces family!
Just wish you had a termination clause in the lease. Other than that, the staff are respectful and do their best to accommodate us and attend to our needs.
Great amenities but too expensiveness for the price. Problems with water pressure and temperature. Flooding has been an extremely problem in the fall 2016
2400 is great a replying to maintenance issues, and it is usually very speedy in replying to other requests. My only complaint is that responses don't always result in answers or fixes to my problems. Otherwise, best apartments in west campus.
I am fairly new to this system but it seems to be something worth while. I enjoy the chance to win/earn a prize of value to me. I hope it actually works.
I like the staff. Staff is friendly. I wish the broken things would get fixed earlier. Nice apartment. I love the location. The construction knocked the rating down quite a bit.
The external appearance of 2400 is wonderful. However, pervasive problems occur, without any or satisfactory efforts by management to fix them. A primary frustration is that the printer is always low on ink, resulting in unreadable documents. The front desk does not refill ink on time, often even when asked. There is trash that has been in my trashcan, that I did not place there, and it has been there for weeks; this is not my responsibility to remove, but 2400's responsibility, and it has not been taken care of. Overall, while the external appearance is appreciated, there are consistent problems with the building that either take an unacceptably long time to fix, or they remain broken or problematic. For the outrageous rent we pay monthly, I expect better quality front desk employees (one in particular is unacceptable), as only four of them (three young women and one young man) have even the remotest inklings of customer service and people skills. I hope in the future, 2400 will be more responsive in a timely fashion than the subpar service they've mostly shown this year. Angie is a good manager, and the four strong front desk employees are greatly appreciated.
You guys are doing a good job of keeping the residents informed with up to date information. I just wish that there was a way to make the elevators faster.
I hope I get my money. I like money. This website is cool. You've said I was spam. I did not like that part. Good news is I can type really fast.
I love living at 2400 Nueces. I've lived here for 4 years, since it first opened its doors. The facilities are incredible and the people in charge are kind and accommodating.
the staff is great. Everybvody is ncie. I would have wish that the grill near the pool is going to get fix soon. Also, I would like to have a second key.
You're doing alright. It was a serendipitous that I discovered this facility. This whole 'repairing the water system' issue could have been dealt with while students were on break instead of interfering with their lives.
Overall great job. The workers were a bit messy while in the apartment. The maintenance is always extremely quick and they are in and out within a day.
Elevator doors need to be repaired... They open so slowly! Also, I miss last year's pancake breakfast. Bring the pancakes back! Finals week snacks would also be nice. Sending out a guide on how to heat the hot tub to new residents would be good info (not sure how to do it)
I love my townhouse and the fact that I can access it from the outside. Maintenance is great and responds really quickly! Great place to live and study!
The building appears quite nice but upon living here I realize some of the internal system are not top notch. For example, my floor has flooded twice this semester. Additionally, I find that my shower runs out of hot water quite easily. The amenities are top notch but the systems could use some major improvements. Also the rooms are a bit small for my taste, but that has more to do with the architecture than an issue that 2400 could fix now.
Minus all of the floods and construction that lead me to this website, all the people who work at the front desk are awesome. Top quality community assistants.
I think that you guys are doing pretty great in terms of offering a really solid experience for the residents because all my friends are pretty jealous of how sick this place is.
I moved in my sophomore year, renewed my lease for my junior year, and will more than likely do the same for my senior year because there is not a better place to live!
Really nice building, common areas are sometimes dirty and the flooding is really kinda scary but the staff seems really nice and helpful when I need something.
2400 is a great place to live with really nice ammenities. The people at the front desk are always very friendly. Glad to see they are trying to take care of the flooding problem
I think this a great idea on how to get residents involved in the community and it helps relieve stressors that residents might have with the company
Living at 2400 has been great despite the flooding and fire alarms! The service is pretty good although I would like to see more smiling faces at the front desk to make me feel more welcome.
Apartment is good and amenities are good however the constant fire alarms and floods are such a pain and discourage me from renewing. Also the people who worked on the sprinklers were very standoffish and often gossiped and sat on my furniture while I was not home (came back to three workers sitting on my couch chilling and it was very uncomfortable). I wish we got an evaluation of that work so I could have been sure it didn't happen to other people.
I love this apartment complex SO much.
It's a really uplifting place to live
It's like living in a museum
And there's abundant high-quality community space
Maintenance is really really responsive
The staff is amazing
Very good! Except the fire alarms each month are kind of annoying but y'all as a community are awesome. Very attentive and always quick and the place is always nice and clean
great place to live!!!! so many amenities to enjoy, they even have tanning beds, the rooms are so nice and the staff is incredible. i love living here!
Everything is great besides the fire alarms going off and the sprinkler systems flooding people's rooms! Front desk staff is awesome and the package system is AMAZING!
Great Job. I think the staff is great and all of them are really helpful. Also, if anything get broken it gets fixed immediately. 2400 nuces
Great!! I am excited to earn rewards. Nueces should have done this a long time ago. This is the first year they are doing rewards. Interesting
The amenities are very nice but maintenance requests take a very long time to complete. I enjoy my room and the pool, and the social environment here is very nice.
I have had a few problems with appliances in my apartment, but matienence has always been fast and efficient! It's a nice place to live, and it is a very convenient place for walking to and from campus!
This building has honestly had a lot of problems this year. While it is a nice facility and is not that old, there have been multiple incidences this year including flooding.
I really enjoy living here at 2400 Nueces. It's such a great space to live and be off-campus! I definitely will reccomend this place to peers
Amazing. The cricket issue was annoying but has since gone away. No further complaints, everything works very nicely. I don't know what else to say, keep it up.
Get place to live with very friendly staff. Best location in west campus that is close to the university. Never gets too noisy and always feels clean.
It's a nice place to live, but the amount of issues are exceedingly frustrating. We pay too much to deal with constant maintenance and fire alarms going off every other week in a very very new building.
The place is great, maintenance guys are awesome, friendly staff, clean facilities. However the frequent alarms, numerous flooding incidents, and construction noises are ridiculous.
I think 2400 is a great place to live and I would definitely recommend it to my friends. The amenities are great and the people at the front desk are very helpful.
The apartment is great but the fire alarms go off every week and peoples rooms are flooding and it is a big inconvenience. It interrupts our study time and wastes important time, espcially with it being so close to finals
I love living at 2400 because it's where my friends are, and I know I'm fortunate to live somewhere so nice, but at the same time, it's frustrating that such a new place needs so much maintenance. Clearly a sign of how well the building was built
Living here is great! It is a short walk to campus and is located near plenty of great places to eat and shop too. The pool, gym and study rooms are a great asset to living here!
There have been many problems with the sprinklers. When we came back to our apartment from the summer break, it was flooded and all of the wood was wet, overflowing with water. It was a huge inconvencience and the managers didn't really care much about it. If they had compensated us, it would've been okay but no one even said sorry. All of our stuff could've gotten ruined.
Living at 2400 has been a wonderful experience. Maintenance request are responded to quickly, people working the front dest are friendly, and my apartment is cozy and homy.
Overall living at 2400 is nice. Staff could be nicer and more helpful and honestly it's ridiculously overpriced. Prices should be lowered to compete with other places to live in West Campus. Since University House opened, if I was looking at places to live in West Campus, I would definitely pick there over 2400 Nueces.
Good service for the most part, wifi cable and elevators down frequently. Apartment is nice, but certain parts could be better (water pressure, etc) which maintenance said they couldn't fix. Still a great place to live with great view of Austin.
This is a great place to live; the location is almost unmatched, and the building itself and rooms are very high quality. I could do without the flooding but that is being handled well so I'm thankful for that.
This website is really really really cool They make it easy to get points and fun! They also have great partnership with many other companies.
I love this place! The location is great and maintenance and staff are always dependable. The security is well guarded at night and I always feel safe living here.
I've enjoyed living here so far! It's close to campus and my parents love how secure it is. Everything has been good and clean. The only time I've felt inconvenienced was during the time that the sprinkler system was being fixed, for various reasons.
THIS APARTMENT COMPLEX IS AWESOME!!! The staff at 2400 are very helpful, the maintenance works fast, and the building is always clean. 2400 Nueces is my favorite apartment complex here in Austin!
2400 is nice but the workers in our room everyday was extremely annoying. I would've been less annoyed if I had actually gotten my giftcard on time. I also don't like that we have to have a fob to get up the elevator.
It is a great place to live. The rooms and all of the amenities are still very new. The staff and maintenance workers are all also so very helpful and nice. The location is perfect and the views of not only the University of Texas at Austin campus are amazing, but the views of downtown Austin are stunning as well.
So far I have really enjoyed living at 2400, the location is hard to beat and the the staff is very hospitable. Some maintenance problems have occurred but they do get taken care of quickly.
Love the apartment but their customer service needs some work. Also need more accuracy; I've been given different information from different people on the same subjects. The staff needs to know the correct information to give to residents.
I am doing well 2400 is good was not happy about the construction but I'm glad it is over. sometimes repairs take way to long for the request to go through
I love living here! From the location to the amenities to the friendly staff, living at 2400 has been awesome. I'm very glad I re-signed for next year.
Couldn't ask for a nicer more convenient apartment. The location is superb and I love all of the amenities, especially having my own in unit washer and dryer.
I love 2400 and I would recommend everyone to live here!! The staff is always so friendly and the maintainence team is always quick to respond and help out!
Great experience thus far. The complex is very organized and pro-active. The one criticism that i have is the wi-fi and cable going out periodically.
Good place to live! Apartments are very nice, lots of amenities, and in an awesome location for UT campus. Some things could be done better.
Super nice complex. Small rooms. Expensive. Very safe and so close to campus. Lots of food nearby and parking included. Very new building and modern design. Balcony overlooks the capitol building so great views. Appliances are good. Love my attached bathroom. Gray walls feel modern.
Great! Job on everything you have provided for your residents. I really appreciate it and the maintajcr has been excellent and oj time with everything
2400 Nueces is great! I love living here, as the amenities are modern and the staff is easy to work with. Maintenance has always been quick and efficient.
Great customer service and complex. I really enjoy how cooperative the RA are with residents and I have not had a problem with them at all so far. I've been living here for 2 years and it's great. Thank you! Also, great maintenance.
I love living here at 2400 Nueces! There is ISO many great amenities, service is wonderful and timely. Community assistants are patient and helpful, and safety at night is guaranteed because of the security guards.
I think things for the most part are going well. I would reccomend putting circular mirrors in the garage to prevent motor vehicle accidents.
Everyone is extremely friendly and super helpful with any questions or issues you may have. The staff is very attentive and the amenities are extremely convenient for a busy student lifestyle.
5 star apartments, great safety, amazing ammenities (pool, gym, free printing, etc). Really enjoy location & overall experience. The staff is also very helpful and invested.
2400 Nueces is nice except hours on pools is closed kind of early and a small study center and no entertainment for the price. The office people are overall nice. The view from the apartment is also really nice
I've been living at 2400 Nueces for the past 2 and half years, and it's been a great experience. My one complaint would be that no one gave me an alternative place to stay when my room had water damage and they placed dehumidifiers and fans in my room for 4 days straight and had me remove everything from my closet, leaving me with the one choice to sleep on my couch. Other than that, it's a great place to live and I'm sure they will learn from the sprinkler mishap.
2400 Nueces is an amazing place to live. I have resigned my lease here. There is always someone at the front desk to help with whatever problems you have. Very clean and beautiful building.
2400 has been a great living experience thus far. The amenities are great and the distance from campus is envied by everyone. The rooms are a bit small but there are many ways to work the furniture to make everything fit nicely.
The front desk employees, resident assistants, and lease managers are always so helpful and patient, even when dealing with complaints. I know this complex is bound to be loud occasionally with the amount of college students, so I just wish there was an easier way to make noise complaints than by calling the resident on call (which doesn't always work) like a resident app where you could make payments but that also had a section specifically for noise complaints that could pop up as an alert on the on-call phone.
Gotta love living at 2400! What a place! 5 stars! Gave me a gift card! Too legit to quit! Go 2400! Am I at the character minimum yet? No? Ok now I am
Very Well! I really enjoy staying here.This is by far the most convenient location in west campus. UT campus is only two streets down. While the facility is amazing and I have no complaints, if you don't like noise, DO NOT live here. It is the center of greek life with alpha tau omega house right next to it. There are frats that live in the 6th floor pool area and party 5/7 days of the week. The noise from the 6th floor still can be heard on the 14th floor and no doubt all the way to the 16th floor as well. If you are still adamant about living here and happen to be offered a room overlooking the pool courtyard, ask for a unit in the other courtyard. Had I lived on that side, my experience would definitely be 5 star worthy. However, unit to unit wise, the walls were pretty thick and I could only hear the unit adjacent to me when they were throwing parties with their music on blast. Even then, it's still not as bad as the frats on the 6th floor.
I like living here. Residents here do get a bit rowdy and destroy things, in addition, there is definitely an ongoing bug problem. Other than that, I think the building is kept pretty clean and I'm happy to have a place that takes maintenance seriously.
Amazing about to live here for the third year and the only annoying thing was the sprinkler repair project that had workers in and out of my room for two weeks at 9 am.
great place to live, can be lax on enforcing rules for other students, specifically in enforcing that they can't leave recycling in the hallways.
I really like living at 2400. Everything is (for the most part) clean and efficient and I love my apartment. Sometimes the service elevator doesn't work and the halls can get crowded with the construction going on but overall super great!
This is one of the best buildings in West Campus. The amenities (from valet trash to the pool) are the best you can get in West Campus. The building is fairly new so it's in great condition and anything you could want in an apartment complex is here.